We received what we ordered.
However, the product arrived 15 days after we ordered.
This was disappointing as the order was a Christmas gift to my son who had two weeks off for winter break and had planned to use the product extensively. (Ordered Dec. 21st from Colorado, received in New Mexico Jan. 5th).
When I complained to the supplier I received two rather nasty emails telling me to retract my hurtful comments. No other attempt to explain/justify/dialogue on what caused the delay.
I was taken aback at the lack of decent customer service and just plain rudeness.
I therefore could not recommend this supplier.
Alice Jordan.
Denver, Colorado.Get more detail about Finale SongWriter.
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