I only purchase genuine DVDs but I want to watch on my iPad when flying. Laptops are too large on current airline seats. It did crack the copy protection with the help of a third-party application but it had other major iPad format issues.
The help file simply does not exist. No manual of any sort either. If they exist, they are not intuitive to find. Video can be complicated and I'm a broadcast TV video engineer by trade... so if I'm having problems???
I killed a full day trying to get it to transcode files that would play on my iPad. The itunes-to-ipad transfer error message simply said that the file will not play on this iPad and little else on what to do from iTunes.
My guess is that the program underpinings were created by a rocket scientist because it does seem to work. But when the rocket science is over, have the GUI and especially help functions written by someone who has only a minimal idea of what they are doing, then share the result with mere mortals. The "select by device" is a great interface for novices but iPad is missing so those conversions usually don't work.
The answer from Tech support (they DO exist) was to transcode it as a smaller IPHONE video (half sized) and then have the iPad upscale it to a larger screen. Or try a lower bit-rate such as 900 kbits/sec. Those are not a good answers.... which means that it does not easily support native iPad resolutions. Is your time worth another full day of experimenting when a simple help file or forum may have done the trick? Not me.
Given the wide acceptance of the iPad, this program should sell well and their web site claimns iPad compatibility. If it works, how about quickly giving us some idea how to use it with an iPad and full native iPad resolutions and not upscale a small iPhone video? After all, that's why we purchased the larger iPad.
The fix will be extremely easy... provide a text file with the correct iPad settings. Done.
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